iTeach Instructional Resources

Faculty Technical Support


About Faculty Technology Support & Academic Engagement

The Faculty Technology Support Group supports campus faculty by introducing new technologies and by providing access, training, and support in the use of computers and networking in the classroom. Technical support is available from UCR’s Bear Help Desk (dial 2-3555).

If you would like assistance to incorporate technology into your teaching practice, Academic Engagement instructional designers are available to support your success.

Sheryl Hathaway

Email: sheryl.hathaway@ucr.edu
(951) 827-1808
Sheryl Narahara Hathaway, PhD, is the Associate Director, Academic Engagement at the University of California, Riverside. She and her team consult with faculty to find the best blend of instructional technologies and methods to create dynamic and effective learning environments for students. Sheryl received her Bachelors of Science degree in Community & Regional Development from University of California, Davis; a Master’s in Education from San Francisco State University; and a PhD in Instructional Systems Technology from Indiana University. She has presented nationally, and internationally, in the areas of blended/online learning, innovative learning spaces, and cross-campus collaboration.

Samantha Eastman 

Email: samantha.eastman@ucr.edu
(951) 827-6481
Samantha Eastman holds an M.Ed. in Instructional Technology. As a Curriculum Coordinator with instructional design experience, she developed and implemented web-based and multi-platform, educational programs and services. She worked on various grant-funded, teacher-education initiatives that emphasized technology integration and training, and coordinated a hybrid, faculty professional development program with a technology focus. In addition to having assisted students and faculty in higher education settings, she has worked as a Research Assistant in Special Education, and as an Instructional Assistant in Educational Psychology at the university level.

Nathaniel Wildes

Email: nathaniel.wildes@ucr.edu
(951) 827-1848
Nathaniel Wildes holds an M.S. in STEM Education with a concentration in Instructional Technology. As an Instructional Design Analyst at UCR, he supports faculty with online and hybrid course development as well as classroom technology solutions. Nathaniel worked in the California State University system for over 10 years and has extensive experience in online course design and development. He has presented nationally and his expertise lies in multimedia production, quality assurance of online teaching and learning, and open educational resources. He also specializes in graphic design, photography, videography and audio production.


For more information please visit the main Academic Engagement page.

More Information

General Campus Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012

Career OpportunitiesUCR Libraries
Campus StatusDirections to UCR

Computing & Communications

iTeach Instructional Resources
C&C Building

Tel: (951) 827-4741
Fax: (951) 827-4541
E-mail: helpdesk@ucr.edu